How do I Book on your site?
The site offers a Bargain Engine on the first page, seeking the lowest fares at the time of your search. Just enter your travel destination & dates (must be 6 days in advance) and click on submit.
Return to Top Does the card holder have to be a passenger?
This is done to protect the credit card holder from fraud. Since airline tickets must be used the name on the ticket this helps to prevent third party fraud.If you need to book for a person other than yourself we welcome call ins or email request.
Return to Top What is an e-ticket?
an e-ticket is no different than a paper ticket except that you don't have a paper in hand, we send your ticket to the airlines system and they keep your ticket at the airport. You show up for your flight and show proper id and that's it. Safe, Secure and easy to do.
Return to Top Why is there a cost for papertickets?
Airlines want to promote the use of e-tickets so have started to charge when a paper ticket is printed if an e-ticketed could have been used.
Return to Top What is a Bargain Fare?
A Bargain Fare is as it reads. A special fare we can offer you with major air carriers, but due to the nature of the low fare, some major airlines do not allow us to display the logo.
Return to Top Can I place a group booking?
Yes, simply email or call one of our agents that can help take care of your needs.
Return to Top Cancellations and Changes?
Most Air tickets can NOT be canceled or changed without some type of penalty. Please contact us ASAP to make any arrangements, since these matters are time sensitive.
Return to Top Terms & Conditions? Before you book your airline ticket please review all the terms and conditions so that you are fully aware of purchase before the booking.The terms can be viewed before completing the booking by clicking the terms link
Return to Top Why do you ship only to the billing address?
This is to avoid credit card fraud. simply email or call one of our agents that can can help if you need the ticket sent to another address or help to take care of any other needs.
Return to Top Why do I get the error parameters incorrect?
This error occurs when the engine cannot identify something you have entered. try to do your booking again but pay close attention that you do not enter commas,dash,back slashes etc. If you still get the error contact an agent to have your booking fulfilled by phone.
Return to Top What are automation fees?
Automatin fees are the fees charged per ticket to complete your transaction.These charges will appear as a separate charge on your card
Return to Top I didn't get a confirmation what should I do?
You can do a couple of things, 1) when you booked you were given a Ref code. with this you can go to our "check my trip" section enter the code with your last name and print out your trip info. 2) You can log in as a view your prurachse on your account. 3)You can call us directly or email us to get another copy.
Return to Top Why do I get your departure date should be [engine suggested date]?
Our engine requires that you book three days ahead to avoid possible shipping issues. If you still need assistance you can contact an agent to have your booking fulfilled by phone.
Return to Top I saw a lower fare on another site?
That's very possible, Online sites are all searching to find you the best fares when you search but seats open up and deals pop in and out as the airline updates the information. This why you must shop around! No site will ever be able to always promise you the best fare 100% of the time. ReturntoTop Why did the fare change?
Online sites are all searching to find you the best fares when you search but seats open up and deals pop in and out as the airlines updates the information. This why you must shop around! No site will ever be able to always promise you the best fare.
Return to Top Do I have to pay a fee to make changes?
Many times YES! Airlines are very strict about cancellations and changes; this is why we suggest that you read the terms before you complete the booking.
Return to Top How do I cancel my booking?
Call US ASAP! most bookings can NOT be canceled once completed. Airlines are very strict about this and it's very critical that you contact us ASAP. We will do our best to help you but can not promise that it will be possible.
Return to Top My Information is wrong what do I do?
Call us ASAP! most bookings can NOT be canceled or changed and if it is possible you will be charged a penalty. Airlines are very strict about this and it's very critical that you contact us ASAP. We suggest that you read the terms before you complete the booking. We will do our best to help you but can not promise that it will be possible
Return to Top If I lose or never get my ticket(s)?
If this ever occurs you must contact us ASAP to let us know this has occurred. You will need to contact the airline and they will provide you with a lost ticket application. You must fill this out (fees may apply) and they will start an investigation for your tickets. You will need to book and purchase another ticket directly from the airline. They will then credit your money after they have completed the investigation to verify that your ticket(s) have been lost.
Return to Top Do you ship outside of the USA?
No, except for Canada. we have made exceptions in the past, however you must contact us directly.
Return to Top What is my Reference number?
This is the code your are given that represents your booking; it is a mix of both number and letters
Return to Top Why can't I get an E-ticket?
E-tickets are not always available depending on the airline or type of tickets.
Return to Top I need a ticket 3 days from now but I get nothing?
Our engine requires that you book three days ahead to avoid possible shipping issues,If you still need assistance you can contact an agent to have your booking fulfilled by phone.
Return to Top What if my Credit card Declines?
We will contact you ASAP to notify you of any credit credit card problems that may occur.
Return to Top What is a MAJOR AIR CARRIER?
Some examples but not limited to are, United, American,Delta, Air France, US Air etc.
Return to Top Are prices displayed per person?
Yes, but only on the result page. The final page will give you the total cost in US-Dollars.
Return to Top Direct Flights are not Non-Stop?
Direct Flights by Industry terms does not mean that the airline is not alllowed to stop the flight before reaching its final destination refuel or pickup passengers.Please review your flight information or contact the air carrier if you have any doubts
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