Aerogal | AllCheapFares Check-In Travelers must have purchased an e-ticket to be able register at the airport counters; otherwise they will be subject to availability on the flight. You can make your e-ticket purchase at outlets in airports. For the convenience of our passengers, check-in must be done with the following times prior to departure: International Flights 3 hours in advance Domestic flights 1 hour in advance Flights to Galapagos 2 hours in advance Passengers requiring special assistance must be present at check-in for domestic routes at least 1 ½ hours prior to departure. Procedure that the traveler must follow to obtain their boarding pass Purchase their e-ticketPresent themselves at the AeroGal check-in counterHand in and check their baggageTake into account the restrictions on items that may not be transported in checked baggage.After receiving your boarding pass, you must go to the departure lounge immediately after passing through security checkpoints. VIP LoungesAerogal offers VIP lounges in the national airports for exclusive use of our members flying on domestic routes: MANTA, QUITO and GUAYAQUIL. Recommendations: The national VIP card grants access to our passengers on domestic flights to our local VIP lounges.Present the valid VIP card.Make proper use of facilities and services provided within the lounges.Passengers under the influence of alcohol will not be allowed in the lounge.The services provided are for the exclusive use and consumption inside the lounges.Departure Lounge Recommendations that you must take into account: You must be in the departure lounge at least 30 minutes prior to departure time for domestic flights.For international flights passengers must be in the departure lounge at least 1 hour prior to departure time. Carry–on bags One carry-on bag may be transported which has a maximum weight of 10 kilograms (22 pounds), and a maximum combined linear measurement (length + width + height) that does not exceed 115 centimeters (45 inches), since all carry-on luggage must be stowed in the overhead compartment or below the seat in front of the passenger. Baggage in tourist class Baggage checked to or from the United States: each passenger is allowed to transport two (2) pieces weighing up to 50 lbs. (23 kg) each, with a maximum dimension of 158 cm (62 linear inches) each. Checked baggage on domestic routes: passengers are allowed to take two pieces with a combined weight of up to 50 lbs. (23 kg), with a maximum dimension of 158 cm (62 linear inches). Baggage in Business Class and passengers with VIP card Checked baggage on international flights: two (2) pieces of up to 70 lbs. (32 kg), with maximum dimensions of 158 cm (62 linear inches) each are allowed. Invoiced baggage on domestic flights: passengers are allowed to take two pieces of with a combined weight of up to 66 lbs. (30 kg), and with maximum dimensions of 158 cm (62 linear inches) per passenger. Unaccompanied minor service Flights inside Ecuador: USD 16,80 each way Flights to and from United StatesFrom Ecuador USD 112.00 and from , USD 100.00 each way Pets as checked-in baggage (just dogs and cats are permitted): Flights inside Ecuador Included as part of the baggage allowance, if there is excess weight you will be charged according to the excess Flights to and from United StatesFrom Ecuador: Less or equal to 55 pounds (25 kilograms), USD 168.00. Greater than 55 pounds (25 kilograms) USD 224.00. From the United States: less or equal to 55 pounds (25 kilograms) USD 150.00. Greater than 55 pounds (25 kilograms) USD 200.00. Each way. Pets as hand luggage (just dogs and cats are permitted): Flights inside EcuadorMake up part of the baggage allowance, if there is excess weight you will be charged according to the excess Flights to and from United StatesFrom Ecuador USD 112.00 and from the United States USD 100.00 each way. Passengers with disabilities AeroGal has a team of employees who are competent in working with people with disabilities. The person making the reservation must indicate the type of disability that the passenger has, so that the reservations department can inform internally all of the areas that will be in contact with them, in order to provide the attention that they need. A passenger with a disability is considered to be a person who because of their physical or mental condition, requires special attention during boarding, de-boarding, and/or in flight. The passenger may be asked to provide a medical certificate which confirms that it is safe for the passenger to travel, and therefore they should consult with our Call Center or points of sale regarding their specific case. AeroGal reserves the right to refuse to board those passengers who for any reason endanger the safety of the other passengers and their belongings, the crew, or the security of the aircraft.